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Myakka Blog

Indian furniture, Dining Table, Nest of Tables, Cushions and Accessories

Furniture delivery service with Yodel

Friday, 23 March 2012

On Thursday Yodel, the courier company we use for larger furniture items was featured on Watchdog. Although like every delivery company, occasionally Yodel makes mistakes and deliveries don’t go to plan, the majority of our customers are very happy with the service they receive from Yodel.

The service we use from Yodel is the Yodel XL service which deals with heavier, bulkier items requiring a 2 man service rather than the quicker, one man normal Yodel service which was the main focus of the complaints on Watchdog.

Following the airing of Watchdog, Yodel has released the following statement. 

"Yodel successfully delivers approximately 170 million parcels a year on behalf of many of the UK’s top retailers.

The overwhelming majority of these deliveries run smoothly however occasionally we face challenges, some of which are beyond our control, and we have worked closely with Watchdog to investigate and address the customer issues raised on the programme.

We set ourselves high standards.  Good customer service is a priority for Yodel and we always aim to achieve best service."

We have been working with Yodel for over three years and continually receive positive reviews from our customers about the level of service they have received from both Myakka and Yodel. An overwhelming majority of deliveries Yodel make on our behalf are completed without a hitch with satisfied customers.  Here are a small selection of reviews from happy Myakka and Yodel customers…

This really was worth the wait, it is stunning, well made and fits perfectly in the corner of the room. everyone has commented how amazing it looks The delivery men were very helpful and friendly, placed it room of choice, unpacked it, asked me to check it over took rubbish away...will be using Myakka again... Karen from Kent

This is an excellent piece of furniture. Delivery men friendly and efficient, installing it for me and taking away packaging - 10 out of 10! Wish all orgs would have this customer service! Gillian from Herfordshire

The Mallani office desk is a great product, it is a very good size and came incredible well packed. I buy a lot online and this was the best delivery of furniture ever. Gill from Essex.

2nd item I bought. Again beautiful and very practical. Delivery excellent with plenty of courteous fore warning. Even changed date to accommodate us. Very impressive service and quality. Kay from West Midlands

This is a first rate product with first rate delivery service. If only every internet company provided such a service shopping on the internet would be a more pleasant experience. Joseph from South Glamorgan

I bought this a couple of weeks ago and needed to have it delivered on a specific day of the week. I received a call from Myakka and the delivery was arranged perfectly. The guys unpacked it and placed it in the room I wanted, took away all the packaging too. Very efficient. Completely hassle free and I will definitely be buying more from Myakka. Diane from Edinburgh

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At 22 June 2015 at 21:35 , Blogger deqn simeonov said...

Lately I had to go and so I needed help from a removal company. I had togo through a few ones until I came across due to the fact another ones did not handle me as well as I would have enjoyed to. If you are confronted with the same, don't produce the same mistakes I did and right head to these folks


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