delivery as easy as possible to understand as different size items of furniture and accessories have different delivery charges – however no matter what you order there is only ever one delivery charge per order!
We have worked hard to make sure our delivery prices are fair and transparent wherever you’re based in UK. When you order online your full delivery cost will be calculated based on your postcode before you complete your order so you know exactly how much it is going to be at the time of ordering.
When you order furniture from us we always give you a call to discuss the delivery details before we despatch your item from our warehouse. We never want to leave your beautiful furniture sitting on the doorstep, that’s why we need your day time phone number.
Standard delivery is £4.95 for smaller pieces of furniture and most accessories and soft furnishings, larger pieces of furniture are priced in the grid - the lorry symbols are displayed against every product both online and in our catalogue to indicate if additional delivery services apply... just look out for the little trucks!
Delivery+ - denotes a pre-booked delivery, usually within 14 days, with your items being carried into the room of your choice and all packaging removed. UK Highland & Island deliveries or outlying areas are calculated by postcode as shown.
Standard Delivery – most of our soft furnishings, gifts and accessories fall into this category as well as some of our smaller furniture items such as our Contemporary Nest of Tables and the Surin Infinity Table. This is a one-man service either through Royal Mail or our dedicated courier and covers delivery to your door.
Standard: Medium Lift – This covers furniture which only requires a one man delivery service such as our Hathi Cupboard and the Thakat Blanket Boxes. This is a one-man service through our dedicated couriers and covers delivery to your door.
Delivery+: Large Lift – This includes some of our bigger furniture which requires a two man delivery service including pre-booked delivery, usually within 14 days, with your items being carried into the room of your choice and all packaging removed. Items within this bracket include Mallani Storage Seat and the Hathi TV Unit.
Delivery+: Extra Lift - This is for the heaviest and bulkiest items of furniture and some lines which require assembly such as our Dining Tables. Again this is a two man delivery service including a pre-booked delivery, usually within 14 days, with your items being carried into the room of your choice and all packaging removed. Other items requiring this service include the Mallani Glazed Dresser and the Kediri Teak Classic Sideboard.
Our customer service team will be happy to answer any questions you may have regarding delivery and also receive your feedback on our revised tariffs. They love a chat and are very knowledgeable so give them a call on 0845 460 3122 (local rate) or email firstname.lastname@example.org!